Return Policy -

At, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase of our human hair wigs, we offer a straightforward return policy to ensure a hassle-free shopping experience. Please read the following terms and conditions carefully:

1. Eligibility for Returns

  • You may be eligible for a return if you meet the following criteria:

The wig is unused and in its original condition.

The wig is accompanied by the original packaging, including tags and labels.

A proof of purchase, such as an order number or receipt, is provided.

2. Timeframe for Returns

  • You must initiate a return request within 2 days from the date of delivery. After this period, we may not be able to process your return.

3. Return Process

  • To initiate a return, please contact our customer service team at [customer service email/phone] to request a Return Authorization (RA) number.

  • You will be provided with instructions on how to return the product, including the shipping address for returns.

4. Return Shipping

  • You are responsible for covering the cost of return shipping unless the return is due to a mistake on our part (e.g., incorrect item shipped, damaged product).

  • We recommend using a trackable and insured shipping method to ensure the safe return of the product.

5. Inspection and Approval

  • Once we receive the returned item, it will be inspected to ensure it meets our return eligibility criteria.

  • If the return is approved, we will process a refund or exchange, as per your preference, within [number of days] days of receiving the returned product.

6. Refunds and Exchanges

  • Refunds will be issued to the original payment method used for the purchase.

  • Exchanges will be provided for items of equal or lesser value. If the exchanged item costs more, you will be responsible for covering the price difference.

7. Non-Returnable Items

  • For hygiene reasons, we cannot accept returns on wigs that have been worn, altered, or used in a manner that affects their condition.

8. Damaged or Defective Items

  • If you receive a damaged or defective wig, please contact us immediately. We will work with you to resolve the issue promptly.

9. Contact Information

  • For all return-related inquiries, please contact our customer service team at

This return policy is subject to change, and the most up-to-date version will be posted on our website. By making a purchase on, you acknowledge and agree to abide by this return policy.